About Our Commitment

Learn who we are and how we serve Nevada homeowners.

Loan Officers

Patrick Winchell 

With over 24 years of experience in the mortgage industry, Patrick Winchell consistently delivers exceptional service and expert guidance to homebuyers and homeowners across Nevada. Based in Reno and deeply rooted in the local community, Patrick is known for his thoroughness, organization, and dedication—ensuring every client has a seamless and informed home financing experience.

Patrick offers a wide range of loan solutions, including Conventional, Jumbo, FHA, VA, USDA/NV Rural Housing, Reverse Mortgages, and Renovation Loans. Whether you’re purchasing your first home, refinancing, or exploring a cash-out option, Patrick helps you understand every detail so you can make confident, empowered decisions.

At Arbor Financial Group, Patrick is committed to making homeownership simple, accessible, and stress-free. His clear communication style and client-first approach set him apart, along with his ability to secure some of the most competitive rates in the industry.

Patrick’s clients often describe him as professional, knowledgeable, and truly dedicated:
“Absolutely the best! Patrick and his team are professional, personable, and fun to work with.” – JLM
“Patrick and his staff are very knowledgeable, helpful, and proactive.” – Denise W.
“It is very pleasant working with him… he will do a great job for you.” – Lynette D.

If you’re looking for a seasoned loan officer who goes above and beyond to make your home purchase or refinance process smooth and successful, Patrick Winchell is ready to help you reach your homeownership goals.

Licensed in NV.

Patrick Winchell
NMLS #370156
patrickw@arborfg.com
(775) 230-5023

Smiling woman in a blue sweater standing in a modern kitchen.

Isaura Ortiz

Mortgage Loan Officer
NMLS #1764778

Isaura Ortiz

Dedicated to making homeownership simple, accessible, and stress-free. With a client-first approach, she delivers tailored mortgage solutions designed for homebuyers, homeowners, and real estate investors alike.

Whether you’re purchasing your first home, refinancing, or expanding your investment portfolio, Isaura provides personalized guidance, competitive loan options, and streamlined support backed by cutting-edge technology. Her reputation is built on trust, expertise, and exceptional service—ensuring every client has the confidence to achieve their homeownership goals.

Licensed in California and Nevada.

NMLS #1764778
isaurao@arborfg.com
(775) 560-5303